ERP Implementation Consulting: System Improvement & Business Integration

System improvement is about business Integration: 

  • allowing an all-in-one system for better efficiencies and flow of information.
  • aligning all departments, i.e. accounting, finance, strategy and operations and making these fit together to create a flourishing business.  

Who should consider integrating their systems?

System improvement is most necessary for companies that have information saved in lots of different locations but it may be not fully integrated: e.g.: Excel, accounting packages, other packages to track stock, warehousing, sales or footfall, to name a few, this can be very industry-specific.

ERP implementation consulting: what’s the benefit?

Enterprise Resource Planning (ERP) is a single system that tracks business processes. From customer order to supplier quote, to PO, to goods receipt; to sale out, i.e. customer orders, to sales invoice and movement of stock in and out of the system. Some companies only have an accountancy package that tracks costs and revenues, but does not track stock. Stock may be tracked on spreadsheets or manually. If this is the case, business integration is required to collate all data. You may not have the skillset in-house to fully understand how a system needs to be set-up. From my previous experience, I know exactly what is required and how it needs to be phased out to achieve the project goals. I can communicate this clearly to any IT consultant involved to future-proof your ERP and ensure you get maximum system capability.

With ERP implementation consulting, the benefits are multiple:

  • You’ll have everything on one system, and it becomes easy to see what was ordered, when it was ordered, when it is or was due to deliver.
  • You’ll know the details sooner: if customer order was sent, was the invoice issued, etc.?
  • ERP implementation saves errors, avoids duplication, speeds-up and improves efficiency all around. I recommend this, as it helps when companies are growing, as, with growth, tracking gets more complicated.

Things to discuss with your outsourced IT consultants: 

How can you create a flow-experience for your operations with IT systems in place?

Mostly when an IT Provider is with a company, the company does not like to change them. They know the systems inside & out, but they can become complacent and may not always give you the advice that is best for your company. I think it’s always good to look around and talk to other providers regardless of the supply, to see if there is anything that we are not being told, anything else that we should consider? ‘What other options are out there?’

I have worked with companies to change providers and ensure that all areas of the business were taken into account and that the transfer-over was seamless. In doing this, great savings can be made, and in the process, the company may improve how they are doing things, pushing the company forward. (I.e. move from solid storage to cloud and not have to buy a new server, improve efficiency or reduce down the value of the monthly maintenance fee, or speed up the network.)

Lots of areas for discussion: when you get another provider in, they will point out all things that the current provider is not doing, so if the current provider is not willing to improve or apply the suggestions or new requests from the company, then a change may be paramount. I provide assistance in the transition to a new IT provider including a new server upgrade to Cloud, ensuring better IT up-time and reducing costly call-outs with a more streamlined SLA.

ERP implementation consulting

What is an integrated business able to do with its customers and suppliers?

  • Improve Communications: speed up replies, streamline stocks, i.e. from quote, to order to PO, to goods receipt, to sale.
  • Prevents human error, forgetting to do something, or misplacing an order, or duplicating.
  • More efficient tracking of stock. Orders can be made in advance to prevent last-minute panic orders, or late deliveries or incorrect deliveries.
  • Track trends in customers & suppliers to see if a particular supplier is always late or stock damaged, or other issues.

If the system is manual or not integrated, these things can go unnoticed. The benefits of integration include preventing errors, streamlines thinking, speeding things up, and gives access to information for better decision making. Create Dashboards to visually see trends, or spot if something doesn’t tie up. Early detection could lead to different decisions and turn a company around. Business integration also eliminates human error.

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